Data Protection Policy

‍At SellerGeni - Splitx Solutions Pvt Ltd, protecting customer data and ensuring data privacy are of paramount importance. SellerGeni - Splitx Solutions Pvt Ltd employs various privacy-enhancing technologies and implements comprehensive data handling policies to safeguard customer data throughout the entire lifecycle of its systems and services. The following data handling policies describe how SellerGeni - Splitx Solutions Pvt Ltd's customer data is collected, processed, stored, used, shared, and disposed.

Data Aggregation and Insights Policy:
We prioritize the responsible use of data and respect for the privacy and intellectual property of others. As a user of the Amazon Selling Partner API (SP-API), we comply with Amazon's guidelines and policies regarding data aggregation and insights. To ensure fair competition and protect the privacy of all Amazon sellers using the Amazon Services API, we do not aggregate data across authorized sellers' businesses or customers obtained through the API for the purpose of providing or selling such aggregated data to any parties, including competing authorized sellers. We strictly adhere to this policy and maintain the confidentiality of the data we collect through the Amazon Services API. Our commitment to data privacy and integrity helps us build trust with Amazon sellers and ensures compliance with Amazon's guidelines.

Data Collection:
‍SellerGeni - Splitx Solutions Pvt Ltd collects customer data through its respective APIs in a secure and encrypted manner.The data collected includes information necessary for providing SellerGeni - Splitx Solutions Pvt Ltd's products and services, such as order details, preferences, and user interactions.

Data Processing:
‍SellerGeni - Splitx Solutions Pvt Ltd utilizes state-of-the-art privacy-enhancing technologies, including differential privacy, to analyze and process customer data.These technologies ensure that useful patterns are discovered while preventing the memorization of concrete details about any specific individual.Data processing is performed to improve personalization, recommendations, speech recognition, question answering, and overall customer experience.

Data Storage:
‍Customer data is stored securely within SellerGeni - Splitx Solutions Pvt Ltd's systems.Cryptographic requirements are enforced for both communication and storage of customer data.Customers have control over the AWS Regions where their content is stored.SellerGeni - Splitx Solutions Pvt Ltd provides industry-leading encryption features to protect data both in transit and at rest, allowing customers to manage their encryption keys.

Data Use:
‍SellerGeni - Splitx Solutions Pvt Ltd uses customer data to enhance its products and services, providing better personalization, recommendations, and overall customer experience.The data is used to improve speech recognition, question answering, and other machine learning-powered functionalities.SellerGeni - Splitx Solutions Pvt Ltd does not use customer content or derive information from it for marketing or advertising purposes without customer agreement.

Data Sharing:
‍Customer data obtained through SellerGeni - Splitx Solutions Pvt Ltd's APIs is not shared with any third parties.SellerGeni - Splitx Solutions Pvt Ltd treats customer data as the sole property of the user and employs strict policies to ensure privacy and confidentiality.Disclosure of customer content only occurs if required by law or a binding order of a government body.SellerGeni - Splitx Solutions Pvt Ltd strives to redirect governmental bodies to request customer data directly from the customer whenever possible.

Data Disposal:
‍When customer data is no longer necessary for the purposes it was collected, SellerGeni - Splitx Solutions Pvt Ltd disposes of it securely and in compliance with applicable laws and regulations.Disposal methods may include deletion or anonymization to ensure the irretrievability of personal information.These data handling policies reflect SellerGeni - Splitx Solutions Pvt Ltd's commitment to customer privacy and data protection. By adhering to stringent privacy safeguards and complying with industry standards, SellerGeni - Splitx Solutions Pvt Ltd maintains customer trust and ensures the confidentiality and security of customer data.
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Summary
We will collect, use or disclose personal data for reasonable business purposes only if there is consent or deemed consent from the individual and information on such purposes have been notified. We may also collect, use or disclose personal data if it is required or authorised under applicable laws.

Collection of Personal Data
We collect personal data from clients, customers, business contacts, partners, personnel, contractors and other individuals. Such personal data may be provided to us in forms filled out by individuals, face to face meetings, email messages, telephone conversations, through our websites or provided by third parties. If you contact us, we may keep a record of that contact.
We collect these personal data when it is necessary for business purposes or to meet the purposes for which you have submitted the information.
We will only collect, hold, process, use, communicate and/or disclose such personal data, in accordance with this policy. If you are acting as an intermediary or otherwise on behalf of a third party or supply us with information regarding a third party (such as a friend, a colleague, an employee etc), you undertake that you are an authorised representative or agent of such third party and that you have obtained all necessary consents from such third party to the collection, processing, use and disclosure by us of their personal data. Because we are collecting the third party’s data from you, you undertake to make the third party aware of all matters listed in this policy preferably by distributing a copy of this policy to them or by referring them to our website.

Use of Personal Data
We use personal data for the following purposes:
to provide our services to respond to the individual’s request or for the purposes for which it was provided to us as stated at the time of the collection (or as is obvious from the context of collection)to maintain contact with clients and other contacts to keep clients and other contacts informed of the services we offer, industry developments, service offerings, seminars and other events we are holding, that may be of interest to them for general management and reporting purposes, such as invoicing and account management for recruitment purposes for purposes related to the employment of our personnel and providing internal services to our personnel all other purposes related to our business.You may choose to unsubscribe from mailing lists, registrations, or elect not to receive further marketing information from us by contacting our team at info@sellergeni.com

Disclosure of Personal Data to Third Parties
We do not disclose personal data to third parties except when required by law, when we have your consent or deemed consent or in cases where we have engaged the third party such as data intermediaries or subcontractors specifically to assist with our firm’s activities. Any such third parties whom we engage will be bound contractually to keep all information confidential.

Withdrawal of Consent
Upon reasonable notice being given by an individual of his withdrawal of any consent given or deemed to have been given in respect of our collection, use or disclosure of his personal data, we will inform the individual of the likely consequences of withdrawing his consent. We will cease (and cause any of our data intermediaries and agents to cease) collecting, using or disclosing the personal data unless it is required or authorised under applicable laws.

Accuracy of Personal Data
We will make a reasonable effort to ensure that personal data collected by us or on our behalf is accurate and complete.

Security and Protection of Personal Data
We have implemented generally accepted standards of technology and operational security to protect the personal data in our possession or under our control and to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

Retention of Personal Data
We will cease to retain personal data, as soon as it is reasonable to assume that the purpose for collection of such personal data is no longer being served by such retention, and such retention is no longer necessary for legal or business purposes.

Privacy on Our Web Sites
This Policy also applies to any personal data we collect via our websites.
Because we want your website experience to be as informative and resourceful as possible, we may provide a number of links to third party websites. We assume no responsibility for the information practices of these third party websites that you are able to access through ours. When a visitor to our website links to these third party websites, our privacy practices no longer apply. We encourage you to review each website’s privacy policy before disclosing any data.

Data Protection Officer
If you believe that information we hold about you is incorrect or out of date, or if you have concerns or further queries about how we are handling your personal data, or any problem or complaint about such matters, please contact our team at info@sellergeni.com

Governing Law
This agreement shall be governed in all respects, including validity, interpretation and enforcement, by the Governing Laws. Any dispute between the Parties regarding this agreement shall be submitted to the exclusive jurisdiction of the competent courts of India.

Modifications
We reserve the right to modify or amend this Policy at any time. The effective date will be displayed at the beginning of this Policy. To keep you informed, we will notify changes to this Policy by prominently identifying the alteration for a period of not less than two weeks on our home page.